Workplace
Services

Creating a mentally healthy environment is critical to the workplace. Research shows us that psychological safety is key to high-performance teams, and a well-designed workplace should support individual mental health.

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A workplace that values its people can be a great place to be. Conversely, the opposite is true.

Workplaces are interesting environments. Groups of people who do not necessarily choose to be each other often spend most of their time together and are impacted by some curious forces. Our well-being can go downhill very quickly when we find ourselves working in an environment where we are not supported.

Investing in wellbeing is no longer a ‘nice to have’ it’s an essential part of creating a high-performance culture as evidenced by numerous pieces of research. Benefits of wellbeing programs include decreasing sick leave absenteeism by 25.3%, decreasing workers compensation costs by 40.7%, decreasing disability management costs by 24.2%, and saving up to $5.81 for every $1 invested in employee health and wellbeing.*

*Chapman, L.S 2007, Proof Positive. An Analysis of the Cost Effectiveness of Worksite Wellness, Seattle: Chapman Institute, cited in HAPIA, Best-Practice Guidelines: Workplace Health in Australia, 15 July 2011.

I thought the session was lovely and really appreciated you putting it on. Kate was great. Very personable and created a lovely sense of calm and gratitude.

Self Compassion Workshop Participant

I loved the Self Compassion Workshop, it was so nourishing.  The content was informative, and the delivery was wonderful, Kate is engaging and grounded and I felt utterly at home, I could have sat for days learning with her.

Self Compassion Workshop Participant

Kate recently facilitated a number of crucial conversation workshops for the DTA. We received very positive feedback from participants who found Kate to be a very engaging and inclusive facilitator. Kate is very knowledgeable and kept the group engaged and motivated. We highly recommend Kate and are grateful that she was able to do this work for us.

Tina Gore, Head of recruitment, Diversity and Culture, DTA

Kate provided strategies in self-care and explored why we react the way we do when things are difficult. Everyone came away from the workshops feeling positive and with a better understanding of how we, the carers, can better look after ourselves.

Dr Karen Pahlow, Breastscreen ACT

Kate came along to our annual sales conference and delivered her Managing stress, life and all that jazz workshop. It was her warmth and personality that won over the staff. She managed to deliver quite heavy content in an engaging, no nonsense and very entertaining way.

Nicole Shephard, Director, Ignite

Was lovely to meet with you today. Your positive energy flowed around our office. Listening to you normalising behaviour that we all feel, was uplifting. Looking forward to your next session with us.

F2F Recruitment Employee

Kate delivered “an incredible session to a QLD Branch and some Canberra staff. Kate had a great vibe and was very personable”.  Feedback from the group to the People Business Partners was very positive. 

Wellbeing Workshop Participant

Kate Delivers our de-escalation training every year and every year I listen to staff bang on about how amazing she is. It’s annoying because she is my sister. But I must admit, she’s pretty good.

Meg Diggle, Directions ACT

Counselling and coaching support

An employee assistance program (EAP) is not only for big companies. Become an employer of choice by providing access to high-quality counselling support for your employees. We are ideally placed to provide bespoke EAP services.

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There are different ways we can manage employee access to counselling and coaching.

You may want to provide it on an as-needed basis or you may wish to formalise the program and allow employees to access support whenever they need it, within your parameters.

Whichever way you decide to go, we will support you. We provide direct contact with a counsellor, consistency of practitioners and exceptionally high standards in therapeutic care.

Support following a traumatic event (critical incident)

Many events can impact a workplace. How well the workplace responds and supports its people is critical to the morale of the team and recovery from the event.

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The type of incidents that we support employees after include but are not limited to:

  • Natural disasters
  • Employee sickness or death
  • A threat to the workplace
  • A workplace accident
  • Redundancies

We provide tailored support depending on the situation. This could include; Providing onsite counselling, Brief educational sessions to normalise reactions to grief/trauma, and Group support where appropriate.

Our intuitive and flexible approach allows us to provide creative support programs with a difference.

We work with a trauma-informed approach and keep you, the employer aware of any risks in your environment.

Training and wellbeing workshops

We provide bespoke, tailored workshops to suit your workplace and your people. Our approach is always practical and experiential.

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Topics we regularly deliver on are as follows:

  • Dealing with challenging behaviour
  • Compassion fatigue – prevention and cure
  • Coming back from Burnout
  • Managing Mental Health at work – awareness and support of self and others
  • Creating psychological safety – in ourselves and in our teams
  • Respectful relationships – embracing difference and imperfection
  • Being a better friend to yourself – self compassion
  • Building great teams
  • Dealing with change and uncertainty
  • Peer support programs
  • Mindfulness and wellbeing – practical one-off or ongoing groups.

Team building activities

It is well documented that psychological safety is a key ingredient in building a high-performing and cohesive team – read more about it here. We love to work with teams engaging in activities designed to help build trust and enhance relationships and communication skills within the team.

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Teams benefit from opportunities to reset and agree on values and how to move forward.

Designing an appropriate team-building activity requires a good understanding of the team so always starts with understanding your needs.

Facilitated conversations

The thing that can make workplaces great is the same thing that can make them difficult – too many humans!

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When difficult situations or conflicts occur it can be beneficial to bring in an outsider with a fresh perspective by bridging the gap between parties and facilitating deeper understandings.

We provide a tailored approach to help those involved work through the conversation that needs to happen.

If you’re wondering if a situation you are currently dealing with could benefit from a facilitated conversation, please contact us.

Read more about how we work with workplaces

We work with organisations in various ways, including but not limited to providing keynote speeches, workshops, coaching, bespoke EAP programs, team building workshops, group support programs for teams facing difficulties and in response to critical incidents and supporting leaders to create psychological safety in their teams.

Across the team, we have a wealth of experience working in and around a wide range of workplaces.

At a fundamental level, work is about survival. We need paid employment to pay our bills, rent, mortgage, feed our family, etc. But, at work, our level of competence is also on the line – ‘am I good enough, smart enough, valued enough, are questions prominent in many employees minds in a workplace setting.

Google's research into what makes a high-performance team (Project Aristotle) found that the key ingredient to the nest teams is psychological safety. Yet, many forces combine to make workplaces capable of being the opposite of this. When our survival and acceptance from others are on the line, we can easily behave in ways born out of fear. When we act out of fear, we do not create psychological safety.

All our programs are based on neuroscience and are experiential in nature, we understand that people grow and change by doing more than just by knowing. We also know that change comes from within and our programs centre in on enhancing emotional intelligence. We model humanity, honesty, integrity, compassion, accountability and the embracing of imperfection in everything we do.

We believe in providing flexible delivery options based on what will work for you. All topics can be presented in a 60-minute introductory session and up to one day for a more comprehensive learning experience. Our preference is always to provide follow on sessions to consolidate learnings and provide the support needed to achieve behaviour change. Everything we do can be delivered face-to-face or online, and we tailor our work to suit the environment we are working in.

Our Workplace Support Services are well suited to provide as-needed counselling and support following traumatic incidents in the workplace of businesses up to 100 employees. Our flexible approach and trauma-specific expertise helps us to provide reliable, consistent and appreciated support.

Our Workshops and Team Building activities experiential and engaging workshops on a variety of topics. Our approach is based on best practice adult learning and our content is evidence-based. Rather than just selling workshops off the shelf we prefer to get to know and understand your workplace and your people to ensure that our training services are tailored and relevant for your people. Our flexibility, enthusiasm and depth of experience mean we are open to pretty much anything we can dream up together that will best engage and support your people.

By establishing fear-based behaviours, we can also better understand the workplace. Some examples of these bahaviours include:

  • With-holding information
  • Creating silos
  • Insisting on being the ‘expert’
  • Excluding people
  • Big noting ourselves
  • Correcting others in public
  • Sidling up to the boss
  • Going along with the status quo
  • Keeping ideas to self Gossiping
  • Avoiding difficult conversations
  • Presenting self in best light
  • Expecting ourselves to have a ‘professional’ self and a real self
  • Keeping what’s really going on to ourselves
  • Judging others
  • Perfectionism
  • Arse covering
  • Lying

The list goes on. The key is not to judge these behaviours but to acknowledge where they come from and work towards creating cultures with less fear. Cultures of ongoing connection and feedback.

Where we are interested in each other as human beings, and know that as human beings we have good days and bad days, that we need to fail to learn, that no idea is a bad idea, that honesty and integrity is a lived value, that we assume the best in each other, and that when we need some additional support we wil  receive it. And very importantly, that we talk to each other, not about each other.

Psychological safety creates the environment needed for higher performance. Lower turnover and higher job satisfaction are flow-on effects. A healthy culture has a positive impact on not just your employees but also their families.

Workplaces provide important social connections and opportunities to grow, learn, and perform. They also have the perfect conditions for an environment to normalise and foster self-care practices.

‘Psychological safety and courage are simply two sides of the same (immensely valuable) coin. Both are–and will continue to be–needed in a complex and uncertain world.’
~ Dr Amy Edmondson

Partnerships

Business partnerships are extremely important to us. Kate works very closely with and also delivers services for Life Unlimited. If your organisation is currently engaged with Life Unlimited please contact them directly on training@lifeunlimited.com.au for a quote or further information, as we’d rather work with our friends than compete against them!

Workplace Support Enquiry

To organise a free consultation to discuss the needs of your workplace, please complete the below form.