Workplace
Services
A workplace that values its people can be a great place to be. Conversely, the opposite is true.
- Are your staff burnt out?
- Could your teams work more cohesively?
- Do you need help in developing a well-being program?
- Are you looking for specialised coaching and support for certain staff?
- Are you looking for engaging and meaningful training programs with a difference?
- Do your people need to enhance their emotional intelligence?
- Are you looking for fun and meaningful additions to your planning day?
- Do you want a more personalised, accessible, and flexible EAP program?
- Are you keen to improve the culture of your team/organisation?
- Do you need an outsider to help staff work through a conflict?
Kate Diggle can help.
‘Psychological safety and courage are simply two sides of the same (immensely valuable) coin. Both are–and will continue to be–needed in a complex and uncertain world.’
~ Dr Amy Edmondson
Counselling and coaching support
An employee assistance program (EAP) is not only for big companies. Become an employer of choice by providing access to high-quality counselling support for your employees. We are ideally placed to provide bespoke EAP services.
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There are different ways we can manage employee access to counselling and coaching.
You may want to provide it on an as-needed basis or you may wish to formalise the program and allow employees to access support whenever they need it, within your parameters.
Whichever way you decide to go, we will support you. We provide direct contact with a counsellor, consistency of practitioners and exceptionally high standards in therapeutic care.
Support following a traumatic event (critical incident)
Many events can impact a workplace. How well the workplace responds and supports its people is critical to the morale of the team and recovery from the event.
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The type of incidents that we support employees after include but are not limited to:
- Natural disasters
- Employee sickness or death
- A threat to the workplace
- A workplace accident
- Redundancies
We provide tailored support depending on the situation. This could include; Providing onsite counselling, Brief educational sessions to normalise reactions to grief/trauma, and Group support where appropriate.
Our intuitive and flexible approach allows us to provide creative support programs with a difference.
We work with a trauma-informed approach and keep you, the employer aware of any risks in your environment.
Training and wellbeing workshops
We provide bespoke, tailored workshops to suit your workplace and your people. Our approach is always practical and experiential.
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Topics we regularly deliver on are as follows:
- Dealing with challenging behaviour
- Compassion fatigue – prevention and cure
- Coming back from Burnout
- Managing Mental Health at work – awareness and support of self and others
- Creating psychological safety – in ourselves and in our teams
- Respectful relationships – embracing difference and imperfection
- Being a better friend to yourself – self compassion
- Building great teams
- Dealing with change and uncertainty
- Peer support programs
- Mindfulness and wellbeing – practical one-off or ongoing groups.
Team building activities
It is well documented that psychological safety is a key ingredient in building a high-performing and cohesive team – read more about it here. We love to work with teams engaging in activities designed to help build trust and enhance relationships and communication skills within the team.
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Teams benefit from opportunities to reset and agree on values and how to move forward.
Designing an appropriate team-building activity requires a good understanding of the team so always starts with understanding your needs.
Facilitated conversations
The thing that can make workplaces great is the same thing that can make them difficult – too many humans!
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When difficult situations or conflicts occur it can be beneficial to bring in an outsider with a fresh perspective by bridging the gap between parties and facilitating deeper understandings.
We provide a tailored approach to help those involved work through the conversation that needs to happen.
If you’re wondering if a situation you are currently dealing with could benefit from a facilitated conversation, please contact us.
Read more about how we work with workplaces
We work with organisations in various ways, including but not limited to providing keynote speeches, workshops, coaching, bespoke EAP programs, team building workshops, group support programs for teams facing difficulties and in response to critical incidents and supporting leaders to create psychological safety in their teams.
Across the team, we have a wealth of experience working in and around a wide range of workplaces.
At a fundamental level, work is about survival. We need paid employment to pay our bills, rent, mortgage, feed our family, etc. But, at work, our level of competence is also on the line – ‘am I good enough, smart enough, valued enough, are questions prominent in many employees minds in a workplace setting.
Google's research into what makes a high-performance team (Project Aristotle) found that the key ingredient to the nest teams is psychological safety. Yet, many forces combine to make workplaces capable of being the opposite of this. When our survival and acceptance from others are on the line, we can easily behave in ways born out of fear. When we act out of fear, we do not create psychological safety.
All our programs are based on neuroscience and are experiential in nature, we understand that people grow and change by doing more than just by knowing. We also know that change comes from within and our programs centre in on enhancing emotional intelligence. We model humanity, honesty, integrity, compassion, accountability and the embracing of imperfection in everything we do.
We believe in providing flexible delivery options based on what will work for you. All topics can be presented in a 60-minute introductory session and up to one day for a more comprehensive learning experience. Our preference is always to provide follow on sessions to consolidate learnings and provide the support needed to achieve behaviour change. Everything we do can be delivered face-to-face or online, and we tailor our work to suit the environment we are working in.
Our Workplace Support Services are well suited to provide as-needed counselling and support following traumatic incidents in the workplace of businesses up to 100 employees. Our flexible approach and trauma-specific expertise helps us to provide reliable, consistent and appreciated support.
Our Workshops and Team Building activities experiential and engaging workshops on a variety of topics. Our approach is based on best practice adult learning and our content is evidence-based. Rather than just selling workshops off the shelf we prefer to get to know and understand your workplace and your people to ensure that our training services are tailored and relevant for your people. Our flexibility, enthusiasm and depth of experience mean we are open to pretty much anything we can dream up together that will best engage and support your people.
By establishing fear-based behaviours, we can also better understand the workplace. Some examples of these bahaviours include:
- With-holding information
- Creating silos
- Insisting on being the ‘expert’
- Excluding people
- Big noting ourselves
- Correcting others in public
- Sidling up to the boss
- Going along with the status quo
- Keeping ideas to self Gossiping
- Avoiding difficult conversations
- Presenting self in best light
- Expecting ourselves to have a ‘professional’ self and a real self
- Keeping what’s really going on to ourselves
- Judging others
- Perfectionism
- Arse covering
- Lying
The list goes on. The key is not to judge these behaviours but to acknowledge where they come from and work towards creating cultures with less fear. Cultures of ongoing connection and feedback.
Where we are interested in each other as human beings, and know that as human beings we have good days and bad days, that we need to fail to learn, that no idea is a bad idea, that honesty and integrity is a lived value, that we assume the best in each other, and that when we need some additional support we wil receive it. And very importantly, that we talk to each other, not about each other.
Psychological safety creates the environment needed for higher performance. Lower turnover and higher job satisfaction are flow-on effects. A healthy culture has a positive impact on not just your employees but also their families.
Workplaces provide important social connections and opportunities to grow, learn, and perform. They also have the perfect conditions for an environment to normalise and foster self-care practices.
Workplace Support Enquiry
To organise a free consultation to discuss the needs of your workplace, please complete the below form.